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Trackside

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Terms of Use

Effective October 10, 2026

These terms are an agreement between you and Something Better LLC (“we,” “us”) for the Trackside app (the “App”) and usetrackside.com (the “Site”). By downloading or using the App or Site, you agree to them. If you don’t agree, please don’t use Trackside.

1. What Trackside is

Trackside shows estimated positions and arrival times for BART trains, plans trips, and sends alerts, using public real-time data published by the San Francisco Bay Area Rapid Transit District (“BART”). Trackside is an independent app. It is not affiliated with, endorsed by, or operated by BART. BART is a trademark of the San Francisco Bay Area Rapid Transit District.

2. Information is estimated — use your judgment

BART does not publish live train locations. Train positions in Trackside are estimates reconstructed from BART’s departure predictions and typical run times. Departure times, delays, fares, travel times, advisories and elevator status come from third parties (including BART and Apple Maps) and may be delayed, incomplete, or wrong. Alerts and alarms depend on your device’s settings, battery, connectivity and operating system and may not fire on time or at all.

Don’t rely on Trackside as your only source of information when timing matters, and always follow official BART signage, announcements, and staff instructions. Please don’t use the App in a way that distracts you while walking near platforms or tracks, cycling, or driving.

3. Your license to use the App

We grant you a personal, non-exclusive, non-transferable, revocable license to use the App on devices you own or control, for your own non-commercial use, subject to these terms and the rules of the App Store or Google Play you downloaded it from. If you downloaded the App from Apple’s App Store, Apple’s Licensed Application End User License Agreement also applies, and Apple has no obligation to provide maintenance or support for the App.

4. Acceptable use

You agree not to:

  • copy, modify, reverse engineer, or create derivative works of the App, except as allowed by law;
  • scrape, overload, or interfere with the App, the Site, or the services they rely on (including BART’s API);
  • use the App for any unlawful purpose or in violation of BART’s rules or third-party terms;
  • remove or obscure any notices, or suggest that Trackside is an official BART product.

5. Ownership

The App, Site, Trackside name and logo, 3D artwork, and design are owned by Something Better LLC or its licensors. BART data is provided by BART under its developer terms; map data is © OpenStreetMap contributors and map services are provided by Apple and Google under their terms. Nothing in these terms gives you rights to our or anyone else’s trademarks.

6. Price, ads, and changes to the App

The App is currently free. We may add, change, or remove features, may display advertising in the future (as described in our Privacy Policy), and may suspend or discontinue the App or Site at any time.

7. Privacy

Our Privacy Policy explains what the App processes and why. In short: no account, your precise location is never sent to our servers, and analytics are anonymous.

8. Third-party services

The App relies on services we don’t control, including BART’s API, Apple Maps, Google Maps, PostHog, and the app stores. Your use of those services may be subject to their terms. We are not responsible for their availability or content.

9. Disclaimer of warranties

THE APP AND SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT TRAIN POSITIONS, TIMES, FARES, ALERTS, OR OTHER INFORMATION WILL BE ACCURATE, TIMELY, OR UNINTERRUPTED.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SOMETHING BETTER LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR MISSED TRAINS, MISSED CONNECTIONS, LATENESS, OR LOST TIME, ARISING FROM YOUR USE OF OR INABILITY TO USE THE APP OR SITE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE APP OR SITE WILL NOT EXCEED US $50. Some jurisdictions don’t allow certain limitations, so some of these may not apply to you.

11. Indemnity

You agree to indemnify and hold Something Better LLC harmless from claims arising out of your misuse of the App or Site or your violation of these terms.

12. Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in California, and you and we consent to their jurisdiction, except where the law of your place of residence requires otherwise.

13. Ending these terms

You can stop using Trackside at any time by deleting the App. We may suspend or end your access if you violate these terms. Sections 5 and 9–12 survive.

14. Changes

We may update these terms. If we make material changes, we’ll update the effective date above and, where appropriate, let you know in the App. Continuing to use Trackside after changes take effect means you accept them.

15. Contact

Something Better LLC
Email: trackside@bobatravel.com