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Trackside

Your data

Delete your data

Effective October 10, 2026

Trackside (by Something Better LLC) has no accounts, so there’s no account to delete. Almost everything the App knows lives on your phone — and you can remove it in seconds.

Summary

  • No account exists for you, so there’s no account deletion process.
  • Favorites, settings and alerts are stored only on your device. Deleting the App deletes them.
  • Anonymous usage analytics can be deleted on request by emailing trackside@bobatravel.com.

1. Delete data stored on your device

Your favorite stations, settings, leave alerts, recent destinations and cached train data are stored only on your device. Uninstalling the App removes all of it, along with the random analytics identifier:

iPhone or iPad

  1. Touch and hold the Trackside icon on your Home Screen.
  2. Tap Remove App, then Delete App, then Delete.

Android

  1. Open Settings → Apps → Trackside.
  2. Tap Storage & cache → Clear storage to reset the App, or tap Uninstall to remove it entirely.

To stop location access without deleting the App, turn off Location for Trackside in your device Settings. Scheduled alerts and alarms are removed when you cancel them in the App or delete the App.

2. Anonymous analytics

The App sends anonymous usage events (screen views, and when the App is installed, opened or closed) to our analytics provider, PostHog, tied to a randomly generated identifier — not your name, email, phone number or precise location. PostHog may derive an approximate location from your IP address. See the Privacy Policy for the full list.

To request deletion of analytics data, email trackside@bobatravel.com with the subject “Data deletion request.” Because this data isn’t linked to your identity, it helps to include your device model, the approximate dates you used the App, and your App version, so we can try to find the matching records. We’ll respond to your request and explain whether we can identify and delete the relevant records.

Uninstalling the App immediately stops analytics and discards the identifier, so new events can’t be linked to past ones.

3. Support emails

If you’ve emailed us, you can ask us to delete that correspondence by writing to trackside@bobatravel.com.

4. What we don’t have

We never receive your name, email (unless you write to us), phone number, contacts, payment details, or your precise location, so there’s nothing of that kind to delete.